Who We Are:
BoyleSports is the largest and most successful independently owned bookmaker on the island of Ireland. Founded in 1989 by John Boyle, the business has grown to over 370 shops in Ireland and the UK, coupled now with a comprehensive online portfolio for betting and gaming.
BoyleSports HQ in the Republic of Ireland is located on the outskirts of Dundalk, and we currently employ over 2500 staff throughout Ireland and the rest of the world. With offices in Ireland, Gibraltar, South Africa and the Philippines, BoyleSports truly are a Global player within the Betting and Gaming industry.
Head of Retail Operations
Multiple Locations Across Ireland
The Regional Manager will be responsible for leading and managing daily operations to achieve business goals in Ireland. As a Regional Manager, your duties include guiding staff in your region, setting performance objectives, evaluating and optimizing operational performance, and ensuring regulatory and company standards are upheld.
This is an exciting opportunity to join the leading bookmaker in Ireland to help grow our business and develop our people even further.
Core Job Responsibilities:
- Overseeing daily operations and setting performance objectives
- Recruiting staff to ensure that there are adequate staffing levels to meet business needs
- Organise and prepare rotas to ensure the appropriate levels of staff are available as per budgeted hours and on a daily basis
- Oversee the training of your groups team members
- Identify team members with potential for development
- Addressing poor performance issues
- Implement disciplinary and grievance procedures as necessary
- Working closely with other departments to implement business, marketing and advertising plans
- Ensuring company standards and procedures are followed
- Ensuring that we are complying with regulatory standards
- Dealing with customer queries, incident reports
- Good Team leader
- Proven people management skills with the ability to develop people
- Recognise high standards and drive them through
- Self starter with the ability to work on own initiative
- Focused, resilient
- Works well to deadlines
- Communication and Influencing Skills
- Highly Organised
- Customer Focused
- Results Orientated
- (Proven) 5+ years’ experience within Senior Retail Management or Regional Management
- Industry experience desirable but not essential
- Proven ability to manage multi-site environments
- Some travel requirements
- Full, clean driving license
- Availability to work flexible hours and travel from site to site
BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.